Connecting Your Home
If you need help and guidance throughout the process, we are here to assist. We recommend you access our booklet, Single House New Connections: A Quick Reference Guide. This can be found in our Document Hub.
This comprehensive guide provides a clear outline of the high level process from planning through to connection. It ensures you are aware of all parts of the process to plan ahead, and supply us with important information to progress your applications through our business team for both water and waste water connections. This guide also clearly outlines the process to convert from a private to public water supply.
Do you need support with the process?
Should you require any further support prior to submitting an application you can contact Development Operations on Freephone 0800 389 0379. Alternatively email firstname.lastname@example.org . We will be happy to help direct you to the correct process to support these requests.
All application forms and other related documentation for connecting a single property can be found in the Connections Document Hub section.
Need help with planning?
Planning Aid for Scotland (PAS) offers a free, impartial and confidential planning advice service, provided by our specialist volunteers, all of whom are chartered planners. Please click here to access advice.
PAS helps individuals and community groups to get involved in the planning system in an impartial, open and inclusive way.