Priority Services Register
As a Scottish Water customer, if you have a disability or medical condition or any other reason for additional support, you can register your details on our confidential Priority Services Register.
There are a number of ways you can sign up to the register:
Online: Priority Services Register Form
Call: Customer Helpline 0800 0778 778
Text Relay Service: 19001 0800 0778 778
Write to: Scottish Water, PO Box 8855, Edinburgh, EH10 6YQ
Priority Services Register Form
You can register by filling out our form here.Register Here
Services We Offer
We offer a range of services for customers with additional requirements. Further information can be found in our Priority Services Register Booklet.
We also have links with local an national organisations representing customers with additional service requirements, to ensure we provide you with the most appropriate services.