News

Tanker driver goes above and beyond for self-isolating customer

Tanker driver Duncan Dyce inspired one customer to sing his praises in a letter to a national newspaper after coming to her aid while emptying her septic tank

30 April 2020

Case Study - Steven Boon, Waste Water Operations Manager

Waste Water Operations Manager Steven Boon is one of many people playing a key role helping to maintain networks and keep our treatment process operating

30 April 2020

99 Year Old Woman Praises Water Workers

Scottish Water employees go the extra mile to deliver vital services for 99-year-old customer

27 April 2020

Scottish Water Helps Bottle Community ‘Spirit’

Scottish Water has helped out a Skye gin distillery which has started producing hand sanitiser to try and slow the spread of coronavirus

23 April 2020

Tom Purdie, Water Operations Team Leader

"My team is having to go out and still do all they can to protect their own health, while most other people are being told to stay safe at home."

16 April 2020

'Signs' of the Times in Current Climate

We've had new signage designed to help keep the public and our key workers safe during the Covid-19 pandemic.

16 April 2020

Where There is a Will There is a Way

Like most families in Scotland and beyond, Jimmy Will and Tracey Salmond have had to change their lifestyle during the current Coronavirus pandemic

15 April 2020

Angela Dignan, Laboratories Team Manager

Laboratories team manager Angela Dignan tells us about the impact coronavirus has had on the way the team operates.

14 April 2020

Customers Get WhatsApp Help During Covid-19

Engineers help customers with tap water issues with virtual inspections on WhatsApp to avoid home visits

14 April 2020

Going the Extra Nautical Mile for an Island Community

Learn how a response team from Scottish Water saved a remote island’s water supply after comandeering a fast boat to carry out a repair to a burst main.

09 April 2020

Colin Luke, Senior Water Treatment Operator

Colin Luke is a Senior Water Treatment Operator in Orkney, helping produce drinking water for customers 24 hours a day. Hear how he continues to get the job done in the midst of the coronavirus pandemic.

07 April 2020

Dougal Leslie, Sewer Response

Dougal Leslie is a network maintenance operative with Scottish Water’s sewer response team in Inverness. Hear how he is helping keep the water cycle running smoothly.

07 April 2020

Conor McVey, Waste Water Modern Apprentice

Conor McVey is a waste water modern apprentice at Scottish Water in the west of Glasgow. Hear how he continues to put customers first during these unprecedented times.

01 April 2020

Battle Blockages by Binning Toilet Unflushables

Reminder to everyone to follow the 3Ps as Scottish Water Teams battle to tackle 1300 blockages in 10 days 

30 March 2020

Only Flush 3Ps - Pee, Poo and (toilet) Paper

Avoid nasty blockages and remember to only flush pee, poo and toilet paper down your toilet

18 March 2020